Policies & Service Agreement

Redefine RGV LLC – Client Terms for Appointments, Payments, and Cancellations

Effective Date: May 24, 2025

We’re committed to delivering safe, effective, and high-quality body contouring services. To ensure fairness, clarity, and the best experience possible, we ask that all clients review and agree to the following policies prior to booking.

Payment & Refund Policy

  • All services must be paid in full before each session begins.

  • Packages (3 or more sessions) must be paid in full at the first appointment.

  • No refunds are issued for any reason once a treatment or package has begun.

  • Payments are non-transferable and non-refundable, including dissatisfaction with results.

Appointment, Rescheduling & Cancellation Policy

  • Cancellations or reschedules within 24 hours of your appointment will result in the forfeiture of your deposit, and the card on file will be charged the full remaining balance.

  • No-shows (failing to attend with no notice) will result in a full charge and loss of that session.

  • Late arrivals exceeding 10 minutes may result in cancellation without a refund of the deposit.

  • Appointments may be rescheduled up to 3 times. Beyond that, a new deposit may be required or further changes may be denied.

Service Agreement

Redefine RGV LLC provides the following non-invasive cosmetic treatments:

  • Ultrasound Cavitation

  • Laser Lipolysis

  • Radiofrequency (RF) Skin Tightening

  • Vacuum Therapy

By booking, you agree to:

  • Follow your treatment plan and attend all scheduled sessions

  • Follow all post-care instructions

  • Understand that results may vary based on body type, hydration, lifestyle, and consistency

Results Disclaimer

  • Redefine RGV does not guarantee specific results.

  • Client outcomes vary and depend on several individual factors.

  • No verbal, written, or implied guarantees override this disclaimer.

Client Responsibility for Fees

By booking with Redefine RGV, you:

  • Authorize charges to the card on file for missed appointments, no-shows, or late cancellations as outlined above.

  • Agree not to dispute charges that fall within these published policies.

Legal Acknowledgment

By proceeding with any appointment or package purchase, you acknowledge that:

  • These policies are legally binding and enforceable.

  • They supersede any previous verbal or written statements.

  • You understand and agree to all terms regarding payment, service, and liability.

Need to Make Changes?

If you need to update, cancel, or ask questions about your booking, please email us at redefinergv@gmail.com as early as possible.